Quantcast
Channel: Scanning, Faxing & Copying topics
Viewing all 64110 articles
Browse latest View live

Scan problem

0
0

when attempting to scan on my hp4500 i get a message "failed to open a session on the device" How can I fix this?


HP 7525 won't scan to email--Displays "Unable to Connect to Web Services"

0
0

Scans to email worked at first then it became hit or miss --now won't work at all.

 

All connections are good I've tried reseting router and printer.  Wireless printer function works great.

Officejet Pro 8600 fax mailbox is full, how to empty or clear memory

0
0

I am unable to recieve incoming Faxes, the sender gets an audible message, "Your faxmail box is full". My attempts to send a fax results in "No answer". I have had it reset to the factory settings, unplugged it and tried to clear the memory by leaving it on and unplugging the power for a period of time. All that did was send me a message that not closing down properly could harm my printer. The telephone servcie provider says it is not the telephone line. I need to clear the memory and empty my fax mailbox. thanks for any help you can give me.

Scanner malfunction in Envy all-in-one

0
0

Hi there

 

Can you please mail me the steps to fix the scanning malfunction (scanning black page only) in my HP Envy 120 asap.

 

Many Thanks.

 

Subha

 

 

HOW TO ACTIVATE SCNNING FROM MY PRINTER

0
0

HOW TO ACTIVATE SCNNING FROM MY PRINTER

HP Print and Scan Doctor is stuck

0
0

My HP Print and Scan Doctor is stuck on the Front Panel Test, shows a flashing blue arrow. I was troubleshooting why my printer won't scan through HP Solution Center. followed all directions, and now it won't move to Test Scan. Solution Center says my HP Photosmart c7250 All-in-One is disconnected, but it is not. I'm stuck...what do I do now?

Scanning problems

0
0

 

Dear Sir,

 

When i am scan the document in black and white mode that the signature of blue pen & company stamp in blue ink which is not show in scanned documents.

 

Please resolved the problems. 

 

Regards

 

Neelam Gurung

HP Printer Envy 4500 does not print both sides, says paper jammed

0
0

Just purchased HP Printer Envy 4500 which is supposed to print both sides.  I put the copy of a two sided paper in the place where paper is supposed to copy.  I set the feature to copy, black ink, two sided.     I then pressed "start" and one copy comes out of feeder.  When I pressed the two sided feature again I get the message " paper jammed"   I called HP and also Best Buy and no one can help.  HP support tech said paper I am using is the cause.   Excuse me, but it is a multipurpose paper with 96 bright, 20lb.   Best Buy tech said the paper or type of paper has nothing to do with anything.    I only wanted two sides printed to save paper, but I can live without that feature.   

 

But, for the record I was told machine is defective by Best Buy and to return it.   I don't think it is the paper or defective.   What do I do and where can I find explicit directions to copy both sides of a paper.  Not from the computer!


Scanning multiple documents

0
0

Team,

 

I have the HP Officejet 6310 and want to scan multiple documents and have the recepient receive one document with multiple documents in it.  I have looked thhrough settings with no luck.

 

Thank you.

Cannot copy or scan with Laserjet 100 color MPF M175nw

0
0

When I try to use the documenbt feeder and press copy (or scan) I get an error message DOCUMENT FEEDER MISPICK.  RELOAD.  There is no paper jam in the system.  I have checked this.  It does not seem to do anything.  It just gives me the error message as soon as I hit the copy button.

 

Can anyone suggest what I should try?

scan

0
0

Hi forum,

 

I used to have an HP printer/scanner FD400 and have just bought an HP Deskjet printer/scanner 2540. I can print which is great but I can't scan. I have in the past been scan using photoshop but it only comes up with the old printer. I've tried wirelessly and with a connection lead but it still comes up with the old printer. How should I reslove this?

 

Thanks for your help!

Scanning with a HP M127FW from an HP Chromebook

0
0

I have a brand new HP M127FW and have used it to scan from Windows XP and Windows 7 devices but my main requirement is the ability to scan using my brand new HP Chromebook.

 

It appears webscan is not supported on the HP M127FW so I am looking for other potential options for scanning directly from the Chromebook.

 

I have searched the web for options but have not identified any to date.

 

Any assistance would be appreciated.

 

My J5780 prints, but won't scan anymore

0
0

My J5780 won't scan anymore.  I get this message:

An unexpected internal error has occurred.  Try one of the following:

-Restart the program.

-Restart the PC and try again.

-Reinstall the Photo & Imaging Software and try again.

 

I tried the first two, but that didn't help.  I uninstalled and reinstalled the driver for the J5780, that didn't help.  I tried to find Windows Live Photo Gallery to reinstall, but it is no longer available for Vista.  I still have Windows Photo Gallery installed on my PC and it works.

 

I don't know what Photo & Imaging Software to reinstall.  Please advise.

 

Thanks!

Scanning driver to Dell computer

0
0

The HP Pro 8600 series will not scan to my Dell Latitude E6230 computer. I purchased the 8620 and after several days of working with the tech support [who froze the entire printer so it no longer printed] I was told to send it back for a new one. I exchanged it for a 8600, purchased professional installation only to have the same problem. I share the printer with an IBM and it scans to the printer but I need to scan from the Dell. I've also worked with Dell tech and they are hoping HP fixes the problem as the scan driver will not install.

Officejet Pro 8600 Plus Won't Fax

0
0

My printer and scanner works fine, but it will not send or receive a fax.  I went through all the troubleshooting steps on the hp website and it still won't fax.  I'm not sure what else to do.  The phone line is good.


HP7520 all-in-one does not scan to edge of document

0
0

I am scanning very old recipe cards.  No matter how I turn the card or where I put it on the screen, at least one edge is cut off , including trying autofeed which is my preference.  The cards are 3x5 or 4x6.  I can't find anyplace for this HP7520 to change settings.

officejet 7610

0
0

Our officejet 7610 has started leaving a black line along the left side of the page.  Does anyone know what may be causing this or how we can fix it?  It's about 1/4" in from the left side of the paper, from top to botton.  Thank you.  MaryEthel

C4700 scan does not save on mac 10.9.4

0
0

When I scan something from my macBook Pro (OS 10.9.4) it does the overview and says it scanned the sheet, but it does not save. It's set to go to my desktop, but is no where to be found on the mac.

 

Is there a download I need to load for 10.9.4? Anyone have the link? Or is another issue, and how can I correct it? (I seem to remember this happening before and it needed an update from HP.)

HP Officejet 6600

0
0

Good evening, my 6600 all-in-one will not scan. I have never had a problem with it. I am able to print wirelessly, but when I scan I get "The HP Officejet 6600 was not found" I have ran the scan/print doctor and have done just about everything else through the hp assistant which isn't recognizing that there is a problem.  Also from the printer panel it says computer not found.  I am also unable to uninstall it to re-install it due to error 2081883401 Failed to uninstall device with serial #------  Any suggestions please.

scanning speed

0
0

I have a Multifunction 1536 which I use to scan.  When I use a Macbook Pro with more RAM (16) the speed is great. When I use a Macbook Air with less RAM (8) and a slower processor it is very slow. I did not think this should influence the scanning speed if the HP Multifunction machine. Is there something I can do to change this? Thanks!

Viewing all 64110 articles
Browse latest View live




Latest Images